Updated 02 Jul, 2025
Terms of Service
Welcome to Riraen (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to the Riraen website, waitlist, and collaborative content platform. By using the site, you agree to comply with these Terms and any policies referenced here.
1. Acceptance of Terms
You may use the platform only if you can form a binding contract with Riraen and are not barred under applicable laws. If you use the platform on behalf of a company, you represent that you have authority to bind that company to these Terms.
Continued access after we publish an update means you agree to the revised Terms, so please review them regularly.
2. Service Description
Riraen provides businesses of all kinds with AI-assisted workflows for drafting, editing, approving, and publishing content so any team can operationalize the same pattern for their own organization. The platform may include waitlist sign-ups, beta access, integrations, and collaboration features that evolve over time.
We may modify, suspend, or discontinue any part of the service with notice when practicable. Your continued use after a change constitutes acceptance of the modified service.
3. Accounts & Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at support@riraen.ai if you suspect unauthorized use.
We may suspend or disable accounts that violate these Terms or compromise platform security.
4. Acceptable Use
You agree not to misuse the platform, including by:
- Attempting to probe or breach system security or interfering with other users’ access.
- Uploading unlawful, infringing, or harmful content, or using the service to send spam.
- Reverse engineering, reselling, or misrepresenting the service unless we provide written permission.
5. Customer Content & Licenses
You retain ownership of the documents, assets, and data you upload to Riraen (“Customer Content”). You grant us a limited license to process that content solely to operate, maintain, and support the service and to comply with legal obligations.
When you invite collaborators, you confirm you have the rights to share the material and that it complies with these Terms.
6. Fees & Payment
If you subscribe to a paid plan, you agree to pay all fees described in the ordering process. Plans may renew on a monthly or yearly basis, and unless otherwise stated, subscriptions automatically renew at the end of each term, authorizing us or our payment processor to charge your payment method.
All fees are non-refundable except where required by law or explicitly stated in a separate agreement.
7. Confidentiality & Security
We implement administrative, technical, and physical safeguards designed to protect the platform and Customer Content. While no system is perfectly secure, we will notify you of data incidents as required by law and work to mitigate any impact.
Each party agrees to protect the other’s confidential information and use it only to fulfill its obligations under these Terms.
8. Third-Party Services
The platform may include links or integrations with third parties (such as AI model providers, analytics, or payment processors). Their terms govern your use of those services, and we are not responsible for their content or practices.
9. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or fail to pay fees when due. Upon termination, your right to use the platform ceases, but provisions that should survive will continue in force.
10. Disclaimers & Limitation of Liability
THE PLATFORM IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, RIRAEN WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
Our total liability for any claim will not exceed the amount you paid us for the service in the twelve months preceding the event.
11. Indemnification
You agree to indemnify and hold harmless Riraen and its affiliates, officers, agents, and employees from any claims, damages, or expenses arising out of your use of the platform, Customer Content, or violation of these Terms.
12. Governing Law & Venue
These Terms are governed by the laws of the State of Delaware, excluding its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Delaware, and you consent to their jurisdiction.
13. Changes to These Terms
We may update these Terms from time to time to reflect legal requirements or new features. We will update the “Updated” date above, and material changes will be communicated through the site or via email when possible.
14. Contact
Questions about these Terms? Reach out to us at support@riraen.ai and we’ll be happy to help.