Updated 30 Jun, 2025
Privacy Policy
Welcome to Riraen (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
When you use Riraen, we may collect the following types of information:
- Account Information - Name, Email address, Password (encrypted), Subscription plan and billing details.
- Content Data - Documents, posts, and notes you create using our editor. AI-generated content and prompts, Comments, history, and collaboration inputs.
- Usage Information - P address, browser type, and device details. Actions taken within the app (e.g., page visits, editor usage). Cookies for session management and analytics.
- Third-Party Integrations - If you connect to webhooks, external APIs, or third-party services, we may process associated data securely and only as needed to fulfill your request.
How We Use Your Information
- Provide and improve the Riraen platform
- Personalize your experience (e.g., show content history, AI suggestions)
- Send service-related updates and transactional emails
- Monitor performance and ensure security
- Respond to customer inquiries
- Offer new features, promotions, or updates (you can opt out)
We use your information to:
AI & Content Privacy
- Your data is not used to train public AI models.
- We do not store AI inputs or outputs beyond what’s needed for your document history or collaboration.
- You can also choose to use your own API key (optional).
Riraen uses third-party AI services (e.g., OpenAI) to process your content securely.
Your Rights
- Access or export your data
- Withdraw consent or close your account
Depending on your location, you may have rights to:
Cookies and Analytics
We use essential cookies to keep you logged in and collect anonymous analytics (e.g., page usage, performance stats) to improve the experience. You can manage cookie preferences in your browser settings.
Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we’ll update the date above and notify you if the changes are significant.
Data Retention
We retain your data for as long as you have an active account. If you delete your account, your content will be permanently removed from our systems after a short retention period (to allow for recovery if requested).
Still have any questions? Join our community or send a message for more details.